Airsource Heating & Air (“Airsource,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://www.airsourceheatingandair.com/ (the “Website”) and when you contact us or use our services.
By using the Website or providing your information to us, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our practices, please do not use the Website or provide personal data.
We may collect and process the following categories of personal information:
Name
Email address
Phone number
Address (if provided)
Other information you supply through contact forms, service requests, or communications (e.g., comments, project details)
IP address
Browser type and version
Pages visited, time and date stamps, referring/exit pages, time spent on pages
Device identifiers, operating system, and other diagnostic, performance, or usage data
Cookies, web beacons, and similar technologies (see Section 5)
Analytics providers (e.g., Google Analytics)
Other service providers we integrate with (e.g., for forms, maps)
We use your personal information for the following purposes:
To respond to your inquiries, requests, or form submissions
To provide you with information, quotes, estimates, or service scheduling
To send SMS notifications, billing, appointment reminders, dispatch updates, or job completion surveys (with your opt-in)
To administer and operate our Website, analyze usage, and improve services
To comply with legal obligations, resolve disputes, and enforce our agreements
To monitor, detect, and prevent fraud, abuse, or unauthorized access
We include the following required opt-in disclosures:
Airsource will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at our location or during a phone call initiated by you.
Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe.
Customers will be informed that their number will not be shared with third parties for marketing or promotional purposes.
If you opt in, we may send you messages via auto-dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. You may unsubscribe at any time by replying STOP or clicking an unsubscribe link (if available). For help, reply HELP.
We may share your personal information:
With service providers or vendors who perform functions on our behalf (e.g., hosting, analytics, form processing)
With affiliates, successors, or during a merger, acquisition, or sale of all or a portion of our business
When required by law, regulation, or legal process (e.g., court orders, governmental authorities)
To protect our rights or property, or to defend against legal claims
We will not share your phone number or SMS consent information with third parties for marketing or promotional purposes.
We (or our third-party providers) may use cookies, web beacons, tracking pixels, and similar technologies to:
Recognize you when you return to the site
Analyze and understand how visitors use the site
Improve the Website performance, features, and content
You can control or disable cookies through your browser settings. Note that disabling or blocking cookies may degrade your experience or limit access to features on the Website.
We will retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy (e.g., providing services, legal compliance, recordkeeping).
Usage data (analytics logs, cookies) may be retained for a shorter period, unless required for security, auditing, or legal obligations.
We take commercially reasonable measures (technical and organizational) to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your personal information may be processed and stored in locations outside your home jurisdiction. By using the Website, you consent to the transfer of your information to other jurisdictions that may have different data protection laws. We will take steps to ensure that transfers are conducted in compliance with applicable laws.
The Website is not intended for children under 13 (or another applicable age). We do not knowingly collect personal information from children under that age. If we learn that we have collected personal data from a child under age 13 (or applicable threshold), we will take steps to delete it.
We may update this Policy from time to time. When we do so, we will revise the “Last updated” date above. Significant changes (that affect user rights or how data is treated) will be communicated via a notice on the Website or by other means.
Your continued use of the Website following any changes constitutes acceptance of the updated Privacy Policy.
If you have questions or concerns about this Privacy Policy or our privacy practices, you may contact us:
Airsource Heating & Air
Phone: 801.694.3967
Email: office@airsourceutah.com
Address: 974 West 14420 South Ste 4 Bluffdale, UT 84065